I can not remember my editor password

I can not remember my editor password

If you change the password for the Editor Mode, this will take effect to all users directly by synchronising via the internet.
If you have lost your password please contact present4D for support.



Ich kann mich nicht mehr an mein Editor-Passwort erinnern.

Wenn Sie das Passwort für den Editor-Modus ändern, wird dies für alle Benutzer direkt durch die Synchronisation über das Internet wirksam.
Wenn Sie Ihr Passwort vergessen haben, kontaktieren Sie bitte present4D für den Support.


No recuerdo mi contraseña de editor

Si cambia la contraseña para el Modo Editor, esto tendrá efecto para todos los usuarios directamente mediante la sincronización a través de Internet.
Si ha perdido su contraseña, póngase en contacto con present4D para obtener asistencia.
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